Assistance
Calizy simplifies the assistance process for both policyholders and networks
Gain in efficiency: Calizy scheduling allows you to make appointments with your network within the terms of your contracts. The appointments are organized according to your available resources: efficiency and collaboration go hand in hand.
They trust us:
+%
of productivity
+%
of appointments
-%
of missed appointments
+%
transformation
Assistance
Are you a company or an assistance partner?
Calizy facilitates the qualification and planning of your interventions
Minimize your outbound calls with qualified appointment links
Go from IVR to appointment, Calizy is compatible with your IVR partners
Productivity
Plan in one click according to your contracts
Calizy's appointment scheduling interfaces take into account your network's contracts: reserved time slots, on-call time, hours or turnover. Save time for your teams and collaborate easily with your network of partners.
Multichannel
Absorb your activity peaks with multi-channel
Calizy offers multiple appointment channels to absorb call variations: web deflection, targeted sms campaigns in case of major events, sending of appointment links in case of no answer...Create an appointment path that suits you.
Steering
Monitor the performance of your partners on a daily basis
The Calizy dashboards give you a detailed account of your network's activity. By partner, by region or by type of intervention, you can evaluate the volume and quality of intervention appointments, the deadlines and the customer demand.
Innovation
From the IVR to the appointment, create a seamless journey
Offer qualified appointments without breaking the channel. Calizy is compatible with your chatbot and callbot tools. Your prospects and customers are engaged with an appointment without leaving the conversation.
Other sectors
Do you make appointments in these areas?
Are you interested in a demonstration of the Calizy solution?
Features
Sectors