Engage your customers with appointment scheduling from your website, your email signature. Multiple paths customized to your brand.
Facilitate intra and inter-company appointments for your employees, call-centers and partners.
Free up your call centers and optimize your outbound marketing with deep appointment links to integrate into your communications.
Gain productivity with multi-criteria assignment to assign the appointment in real time to the best available and competent resource in your network.
Calizy offers a shared calendar application designed for complex networks: agencies, hubs, call centers, mobile workers.
Calizy synchronizes immediately with all calendar platforms and integrates easily with your CRM tool.
Reduce your no-shows by setting automatic appointment reminders by sms and email according to your activity.
Continuously improve your customer journey with customized appointment tracking dashboards, either in-app or custom-generated.
Scoring, priority order, number of appointments, skills, routes... Calizy offers a unique depth of criteria.
Online, call centers, via email or sms, Calizy's interfaces allow you to create and follow the most efficient customer paths.
Synchronized with the usual calendars of your teams and partners, Calizy simplifies the daily management and productivity of your resources.
Calizy is a SaaS-based appointment scheduling software. Calizy calculates the best slots for available and competent advisors in real time according to your allocation rules and allows you to make appointments from interfaces adapted to your different contact points. Appointment data is available in dynamic dashboards to monitor your activity.
Calizy is an excellent solution for companies with a network of branches, sales representatives, partners or technical teams. If you are reading this document, you are probably looking to increase the efficiency of your teams, by giving them more time for customer relations. Appointment setting is essential to your business to increase the satisfaction of your BtoC and BtoB customers.
With smarter, automated appointment scheduling, Calizy can save you time and money, both for the business and for the customer you serve. Calizy will help you meet your customers' expectations in terms of service.
No, there is no need to change software because Calizy was designed to integrate with your CRM and your calendars.
To date, Calizy syncs in real time with iCal, Google Calendar and Microsoft Outlook. Our teams are available to answer any specific questions you may have about compatibility and level of integration.
Calizy has been designed to meet a large number of business needs. The various configuration and parameterization features will meet your needs in most cases. For example, you can manage time slots and available working hours, create your own scheduling scenarios (duration, qualification, location), define assignment priority rules or travel time rules. Calizy is designed to reflect your business as closely as possible: you can even label all types of appointments to meet your internal qualification methods.
Yes, Calizy allows you to manage different roles and user profiles with different associated rights. From administrator to team leader to field team member, you can create different roles according to your organization and customize their rights.
Yes, the web version of Calizy is customizable: your customers and users will have access to a version including your company logo.
Yes, Calizy is GDPR compliant and ensures that its service providers are as well. The data collected is hosted in the EU. No data collected will be transferred outside the EU. No data collected will be transferred to a third party for commercial or advertising purposes.
Yes, our technical team will assist you with any documentation request.
Calizy is a SaaS solution available from your browser, so no desktop installation is required. Each user can connect to the URL provided by Calizy, either via their email address and a password, or via an SSO connection through Microsoft Active Directory.
Calizy is compatible with Chrome, Firefox, Safari and Edge and is continuously updated. Our tool is built in a responsive way to optimize the user experience on computer, tablet and smartphone.
Access security at Calizy meets the highest standards. The hosting site is staffed with physical security personnel on site 24/7/365 to prevent unauthorized entry. Security controls provided by our data center facilities include, but are not limited to:
Systems are protected by key-based authentication and access is limited by role-based access control (RBAC). RBAC ensures that only users who need access to a system are able to log in. Any customer data we collect, or the systems that host the data customers store with us, are of the highest sensitivity. As such, access to these systems is extremely limited and closely monitored.
User and system behavior is constantly monitored for suspicious activity.